Auto Credit Express Blog
February 4, 2008
How to keep track of your customers in the sub prime sales process
Here at Auto Credit Express, I am surprised by the number of special finance managers who say they can keep track of all their deals “in their headâ€.
What about the customer you saw two months ago?
I’m sure than you can remember the customer you saw yesterday, last week and maybe even three weeks ago. You might even be able to remember some of the information by going to the dead deal folders that collect in the bottom drawer. But why depend on some notes scratched on a small sheet of paper. Better yet, why depend on the customer to come back in when you can control that part of the sale, too?
LotProOnline can help track your customers even when they don’t buy
Although many of your “get me dones†may never get “doneâ€, many customers never get financed from your dealership due to bad timing. Among other things, they may not have the down payment, enough job time, or a home phone. Although these are deal killers at the moment, many of these issues are taken care of by the passage of – you guessed it – time.
Instead of filing the deal folder in the bottom drawer, LotProOnline allows you to file it away – with a reminder to call, mail or email the customer at the precise time they will qualify for a loan. You stay on top of the deal and the customer appreciates the fact that you haven’t forgotten them – like many of the other dealers will have.
The Bottom Line
Don’t spend another day with potential customers and lost sales sitting in your dead deal folder. Contact us at 888.535.2277 or by using our quick contact form.
