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March 19, 2008

Special Finance Managers – service is key after the sale

After the sale we won’t forget you. With LotProOnline, the sale is just the beginning….

“Louis, I think this is the beginning of a beautiful friendship.”

Okay, I couldn’t help myself. But the last line from “Casablanca” says it all. Here at Auto Credit Express, the sale of any one of our subprime business solutions, especially LotProOnline, is just the beginning of a relationship that matches our products to your needs: to make your special finance department more efficient and, more importantly, more profitable.

When you need technical support, you need it now

When you’re in the middle of a deal, any interruption in the process can cause problems. The same holds true for your subprime software. If you have an issue, that issue needs to be addressed immediately.

At Auto Credit Express, we’re here to help you – now!

The support section of LotProOnline is conveniently located on the home page. There you will find our toll-free support number. Calling this number will put you in contact with one of our knowledgeable, in-house technical support representatives. Once they know the nature of your problem, they can either walk you through the solution over the phone, or initiate an internet support session that will enable them to “visit” your computer online. In this online session, our tech support people can actually “take over” your computer and investigate the problem as if they were sitting next to you.

In addition to quickly solving problems, our internet support session is also used as a training tool to walk you through the many features that LotProOnline has to offer.

Find out more about what we have to offer

More than 500 dealers in the U.S. and Canada use our products every day. You, too, can take advantage of these powerful tools to increase productivity and profitability. For more information, contact us at 888.535.2277 or by using our quick contact form.



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