David Topham


David Topham
Contributing Writer
David Topham covers the automotive and auto finance industries as the Content Manager of Auto Credit Express.
Author Articles

Why Dealers Should Partner with Credit Unions Why Dealers Should Partner with Credit Unions

The automotive industry is seeing slowing new car sales, a widening gap between new and used vehicle payments, and tightening dealer margins. Dealerships can embrace relationships with credit unions, both as a source of financing and in other unique ways, to boost profitability amid these changes.

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Dealerships Can Increase Sales as Subprime Auto Originations Increase Dealerships Can Increase Sales as Subprime Auto Originations Increase

Data from three different institutions shows that subprime auto loan and lease originations are on the rise. Does your dealership have what it takes to capitalize when it comes to these borrowers with bad credit? If not, Auto Credit Express has the leads and tools your store needs to dominate your subprime market.

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3 Ways Dealers Can Improve Their Subprime Strategy 3 Ways Dealers Can Improve Their Subprime Strategy

As margins tighten and new car sales slow down, more dealerships are turning to subprime to pick up the slack. Whether your store is experienced or new to the space, Auto Credit Express wants to help your dealership improve its subprime strategy.

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Why it's Time to Increase Used Car Sales at Your Dealership Why it's Time to Increase Used Car Sales at Your Dealership

Thanks to rising new car prices and interest rates, along with the ever-increasing number of off-lease vehicles, dealers should be relying on their used car departments more than ever. Auto Credit Express can help bolster your used vehicle strategy and expand your store's reach as customer preferences shift.

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Top Car Brands for Customer Satisfaction in Dealership Service Departments Top Car Brands for Customer Satisfaction in Dealership Service Departments

A study recently ranked all car brands for customer satisfaction in dealership service departments. We used the study to put together some best practices and tips for how dealers can boost customer satisfaction in the service drive.

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Study Ranks Best and Worst Automotive Brands - Banner Study Ranks Best and Worst Automotive Brands

The Cox Automotive Retail Brand Scorecards Study ranked 34 automakers across different factors that have the largest effect on dealer performance. We took a look at which brands succeeded and failed.

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Dealership Service Department Best Practices to Improve Customer Satisfaction - Banner Dealership Service Department Best Practices to Improve Customer Satisfaction

The 2018 Service Industry Study from Cox Automotive showed that consumers are willing to pay more and travel further for an enhanced dealership service department experience.

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TransUnion 2019 Forecast Projecting Rise in Subprime Auto Loans - Banner TransUnion 2019 Forecast Projecting Rise in Subprime Auto Loans

TransUnion's 2019 consumer credit forecast is projecting a rise in subprime auto loan originations, though to a level still well behind those observed prior to the recession in 2007.

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Subprime Auto Loans Drop to an 11-Year Low - Banner Subprime Auto Loans Drop to an 11-Year Low

The latest report from Experian shows subprime auto lending has hit an 11-year low. If your dealership wants to keep its subprime business going strong in this type of landscape, you're going to want to find leads of the highest quality.

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Dealerships Can Increase Customer Satisfaction by Texting - Banner Dealerships Can Increase Customer Satisfaction by Texting

The findings from the J.D. Power 2018 U.S. Sales Satisfaction Index Study indicate that car dealerships need to be contacting customers via digital channels, especially text messaging.

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3252 University Drive, Suite 250
Auburn Hills, MI 48326
Phone: 888-535-2277
Fax: 248-370-6601
Phone: 888-535-2277 - Fax: 248-370-6601

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