David Topham


David Topham
Contributing Writer
David Topham is an Automotive Content Manager for Internet Brands. He works as the lead editor for CarsDirect and Auto Credit Express, and contributes to those sites alongside other Internet Brands’ properties like The Car Connection. He was born and raised in Michigan and is a graduate of Michigan State University.
Author Articles

How to Improve Your Car Dealership's Performance in Today's Automotive Market How to Improve Your Car Dealership's Performance in Today's Automotive Market

The Dealer Sentiment Index from Cox Automotive shows that franchised dealerships are more optimistic than independent dealers on current market conditions.

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How Dealership Service Departments Can Reach New Customers How Dealership Service Departments Can Reach New Customers

Dealership service departments can use these strategies to reach new customers and improve transparency with the goal of increasing satisfaction and profits.

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Why Car Dealers Need a Strong Relationship with Their Lenders Why Car Dealers Need a Strong Relationship with Their Lenders

A recent study found that lender relationships is the most important factor in car dealer satisfaction, as opposed to the more commonly-held belief it's interest rates.

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Dealership Phone Call Tips to Increase Visits and Sales Dealership Phone Call Tips to Increase Visits and Sales

A recent report focused on how car dealerships handle inbound calls to identify conversation and behavior tips salespeople can use to be more effective. These phone call dos and don'ts can help your store optimize phone traffic in order to better drive visits and sales.

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Take Advantage of Used Car Leads as Quality Used Models Fill Dealer Lots Take Advantage of Used Car Leads as Quality Used Models Fill Dealer Lots

A recent report shows that used cars on dealer lots are newer, more feature-packed, more diverse in terms of body style, and have fewer miles. We want to help dealerships sell more of these high-quality used vehicles with our award-winning used car sales leads.

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Why Dealers Should Partner with Credit Unions Why Dealers Should Partner with Credit Unions

The automotive industry is seeing slowing new car sales, a widening gap between new and used vehicle payments, and tightening dealer margins. Dealerships can embrace relationships with credit unions, both as a source of financing and in other unique ways, to boost profitability amid these changes.

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Dealerships Can Increase Sales as Subprime Auto Originations Increase Dealerships Can Increase Sales as Subprime Auto Originations Increase

Data from three different institutions shows that subprime auto loan and lease originations are on the rise. Does your dealership have what it takes to capitalize when it comes to these borrowers with bad credit? If not, Auto Credit Express has the leads and tools your store needs to dominate your subprime market.

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3 Ways Dealers Can Improve Their Subprime Strategy 3 Ways Dealers Can Improve Their Subprime Strategy

As margins tighten and new car sales slow down, more dealerships are turning to subprime to pick up the slack. Whether your store is experienced or new to the space, Auto Credit Express wants to help your dealership improve its subprime strategy.

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Why it's Time to Increase Used Car Sales at Your Dealership Why it's Time to Increase Used Car Sales at Your Dealership

Thanks to rising new car prices and interest rates, along with the ever-increasing number of off-lease vehicles, dealers should be relying on their used car departments more than ever. Auto Credit Express can help bolster your used vehicle strategy and expand your store's reach as customer preferences shift.

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Top Car Brands for Customer Satisfaction in Dealership Service Departments Top Car Brands for Customer Satisfaction in Dealership Service Departments

A study recently ranked all car brands for customer satisfaction in dealership service departments. We used the study to put together some best practices and tips for how dealers can boost customer satisfaction in the service drive.

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3252 University Drive, Suite 250
Auburn Hills, MI 48326
Phone: 888-535-2277
Fax: 248-370-6601
Phone: 888-535-2277 - Fax: 248-370-6601

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