Automotive News

If anything happens in the industry, we'll provide all of the important details here. Find out what's going on with manufacturers, lenders, compliance laws, and the latest automotive-related studies and reports right now.

scam, data breach After a Data Breach, Dealers Beware

When consumers' sensitive information winds up in the hands of identity thieves, dealerships need to be prepared for the aftermath. Every dealer should know how a large-scale event, such as the recent Equifax breach, affects their customers, and themselves.

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car salesperson showing customer a car Dealer Confidence Indexed with New Survey

Recently, Cox Automotive launched a new survey designed to measure how dealers feel about the current automotive market and their short-term prospects. It's similar to a consumer confidence index, but instead focuses on dealer sentiment. This is the second ever Cox Automotive Dealer Sentiment Index and covers the third quarter of 2017.

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car salesman on the phone The Key to Dealer Satisfaction with Lenders

Fostering your store's relationship with your finance companies can become crucial to overall dealer satisfaction. In fact, according to the J.D. Power 2017 U.S. Dealer Financing Satisfaction Study, great relationships are king when it comes to being satisfied with your lenders.

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how not to pitch F&I How to Not Frustrate Customers with Your F&I Pitches

Root & Associates' founding partner Kevin Root recently spoke with Auto Remarketing to discuss some of the reasons why the F&I process causes such negative emotions.

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Most effective car brands Study Ranks Automotive Brand's Dealerships in Sales Effectiveness

The Pied Piper Prospect Satisfaction Index Study looks at which brand's dealerships rank highest in customer satisfaction and sales effectiveness.

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Automotive Market Remains Healthy Amid Slowing Sales Automotive Market Remains Healthy Amid Slowing Sales

Despite slowing new-vehicle sales, 2017 is on pace to stand among the best years the industry has recorded to date.

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Dealers Optimistic Despite Slowing Subprime Consumer Traffic Dealers Optimistic Despite Slowing Subprime Consumer Traffic

A recent dealer survey performed by KeyBanc Capital Markets and findings from CarMax executives both try to figure out why subprime financing traffic is stagnating despite intact credit availability.

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How Some Dealerships are Using F&I Packages to Boost Service Retention How Some Dealerships are Using F&I Packages to Boost Service Retention

Fighting for service retention against independent shops is an uphill battle, so some dealers are finding unique ways to drive customers into the door.

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The latest about Subprime Lending What Experian's Latest Report Tells Dealers About Subprime Lending

We look at what the Q1 2017 State of the Automotive Finance Market report from Experian has to say.

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leverage consumers car shopping online How to Leverage How Consumers are Car Shopping Online

Car dealers can learn a lot from the results of Cox Automotive's 2017 Car Buyer Journey study.

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