Sales Process

Dealers are struggling to find solid footing amid a nation torn between social distancing and returning to some type of pre-coronavirus pandemic status quo. As your dealership moves toward more digital sales and F&I processes, make sure that you're following the rules.

Giving customers a completely digital retail experience is one advantage car dealerships can gain from the coronavirus pandemic. Here's why digital retailing should remain in your store's plans even after all of this is over.

Car dealerships really have to focus on their online presence due to the stay-at-home and shelter-in-place orders as a result of the coronavirus. But imagine that things stay this way for longer than anticipated. Is your store prepared to shift to the virtual world?

Tax season is the perfect time for subprime finance departments at car dealerships to look for new business or comb through old deals that were turned down because of down payment issues.

If plans for your car dealership include a more successful subprime finance department, these four steps to boost profit deserve a closer look.

If your car dealership wants to stand out from the pack, make sure to provide a quality experience and that prospects can easily see the value you're adding.

Customers are taking the driver's seat in the selling process. In the digital era, the standard sales pitch with its age-old steps doesn't cut it anymore. Creating a sales process that's customer-centric is key for your dealership to keep up with today's automotive market.

When it comes to digital retailing in the automotive industry, there's a definite disconnect between what buyers want and what dealerships offer. According to a new survey, one thing dealers aren't offering that many buyers want is a completely digital car buying experience.

As margins tighten and new car sales slow down, more dealerships are turning to subprime to pick up the slack. Whether your store is experienced or new to the space, Auto Credit Express wants to help your dealership improve its subprime strategy.

These days, consumers are more informed than ever, which means the car sales practices your dealership once used aren't going to be as effective today. Your store should avoid these seven outdated car sales practices.