We understand how time consuming and cost prohibitive it can be to operate your own car dealership call center – that’s where we can step in for you. As a company, Auto Credit Express focuses on effective automotive lead targeting with your best interests in mind.

Automotive BDC and Call Center Services

call center representative With nearly 20 years of experience as a premium lead generating service and backed by an A+ rating with the Better Business Bureau, we pride ourselves on being a leader in the subprime industry.

Over the last decade, our automotive call center, focused on BDC best practices, has helped bring fresh, quality subprime leads through the doors of dealerships across the country. We know that first contact often leads to first contract, so we specialize in preparing consumers to come to you. Our representatives prepare consumers for their visit, so they’re ready to take the next step in their car buying process.

We offer multiple filters, such as bankruptcy, lead volume, and radius, so we’re targeting the right auto leads to meet your business needs. Offering a more extensive auto loan request form than other companies helps ensure serious buyers make it through your door.

How We Ensure Auto Lead Quality

Our automotive BDC knows how important effective communication is when it comes to preparing customers to visit your dealership. With our LotPro system software, we ensure thorough first contact conversations, based on the qualifications and preferences you set forth. Finding the best car leads can be a breeze – just appoint a primary point of contact for us, and provide appointment updates via LotPro. You'll also have our dealer support representatives as a resource for your assistance. We take care of the details and consumer contact so you can focus on selling cars to qualified customers.

We verify essential consumer information such as:

  • Income – to ensure consumers meet your specific minimum qualifications.
  • Employer – verifying income is from a valid, taxable source, for the appropriate amount of time.
  • Stipulations – we verify the customer meets specific residency/radius, reference, and licensing requirements.
  • Co-buyer/cosigner – we can collect cosigner information upfront, so all the information is laid out for you to move forward with, if necessary.
  • Trade-in vehicle – we strive to collect trade-in information at the start of the process, so you’re prepared to discuss this option upon customer arrival.

We also fully communicate to the customer that providing verifiable proof upon arrival at the dealership is required for purchase, and we encourage consumers to set appointments on the first call. By giving them realistic expectations, we let them know that financing is possible when they work with the right dealer.

Turning Car Leads into Sales

Subprime customers can be some of the most loyal, especially because these buyers tend to remember who was there for them when the chips were down. So if you want to turn car leads into sales, know that you can count on quality customers coming through your door when you work with Auto Credit Express.

When you team up with our automotive BDC and our LotPro CRM, you get a winning combination. If you’re ready for the opportunity to work with profitable and loyal customers who are ready to buy, contact us today at 888-535-2277 or fill out our online contact form and we’ll get back to you.