First to Contact = First to Contract. Auto Credit Express has been on the forefront of outsourced automotive call center services for subprime internet leads since 2007. We specialize in communicating with subprime finance prospects and getting them to take action and visit your store.
The Dealership agrees to appoint a primary point of contact (POC) for communicating with the BDC Call Center and Subprime Customers.
The dealer POC is responsible for customer communications and appointment status updates in the Lead CRM Software.
Speak with one of our Call Center experts today about how our serivce can help you grow your subprime business.
The Call Center will execute the following communications by both phone call and email methods on every contact attempt for active leads:
| Lead Life Cycle |
|---|
| Upon Receipt |
| 6 Hours After Receipt |
| 2 Additional Contact Efforts |
| 3 Additional Scheduling Efforts |
| Same Day Appointment Reminder |
| 3 Post Appointment Follow Up Efforts |
| 5 Appointment Rescheduling Efforts |
| 2 Kept Appointment Follow Ups |
| 1 Congratulations for Sold Leads |
| * Time of day for contact initiation is contingent upon operating business hours and State Dialing Laws. |
Send us your info and we'll contact you with all the details you need to get started.
3271 Five Points Drive, Suite 200
Auburn Hills, MI 48326
Phone: 888-535-2277
Fax: 248-370-6601
Phone: 888-535-2277 - Fax: 248-370-6601
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Auto Credit Express
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